Employee Resources

SBO Alert # 04-20 – EAP+Work/Life Services Available To All State Employees

As part of our commitment to place the highest priority on the health, safety and wellbeing of State of Delaware employees, EAP+Work/Life support services are available to all State of Delaware employees and is effective now and for no more than 30 days following the end of the COVID-19 national public health emergency.  These services are also available to your temporary, casual seasonal and benefit eligible employees who are not currently enrolled in a State of Delaware Highmark Delaware or Aetna health plan.  

Call To Action
Direct employees seeking EAP+Work/Life support services from ComPsych® GuidanceResources®  to the Statewide Benefits Office website at de.gov/statewidebenefits (select your Group, then choose “Employee Assistance Program”). Members can call the toll-free number at 877-527-4742 directly for 24/7 access to a GuidanceConsultantâ„ , who will answer your questions and, if needed, refer you to a counselor or other resources such as work-life, legal and financial support.  You also have access to the website at www.guidanceresources.com (WebID:State of Delaware), mobile app to consult articles, podcasts, videos, webinars, and other helpful tools.

Have Questions?

Please contact the Statewide Benefits Office Customer Service Team by phone at 1-800-489-8933, or by email at [email protected]

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